AI at Alixco

Real AI in production, and people still make the decisions

We use artificial intelligence to make onboarding and checks faster and more consistent. AI never makes the final call. Every credit and compliance decision on Alixco is made by a qualified person.

Human-in-the-loop

AI accelerates our checks, but it does not decide. All credit, eligibility and compliance decisions on Alixco are made by qualified people. As a Securities-Commission-regulated Recognised Market Operator, we do not use automated credit decisioning. Read more in our safeguards.

Where we use AI today

Three areas, all live in production. Each one has a human reviewer with the final say.

Investor onboarding

AI-assisted identity verification (in-house eKYC)

When you sign up as an investor, our in-house eKYC assistant (built on Google Gemini) reads your ID document and selfie, checks that they match and flags anything unusual. What used to be a manual review now takes minutes.

  • Reads the ID document and selfie
  • Cross-checks details and flags mismatches
  • A compliance officer confirms every case
Issuer due diligence

AI pre-screening of issuer documents

Before an SME financing application reaches our credit team, an AI gatekeeper checks whether the uploaded files are the right type, complete and readable. Problems get caught early, so analysts spend their time on real assessment instead of chasing paperwork.

  • Checks document type and completeness
  • Catches unreadable or missing files early
  • The credit decision is always made by our team
Campaign preparation

AI-assisted campaign content

We use AI to draft and structure parts of a campaign's information page from the issuer's verified data, turning raw figures into clear, readable sections that investors can understand quickly.

  • Drafts readable sections from verified data
  • Keeps information consistent and structured
  • Our team edits, fact-checks and approves before it goes live

How it fits together

AI does the heavy lifting up front. People make the decisions.

AI acceleratesPeople decide
  1. 1

    You apply or sign up

    An investor or SME submits their documents and data.

  2. 2

    AI accelerates the checks

    It reads, matches, screens and drafts in minutes.

  3. 3

    A person decides

    Compliance and credit officers review, confirm and approve.

  4. 4

    Outcome

    Account activated, campaign approved, or follow-up requested.

At a glance

3
AI systems live in our production platform
100%
of credit and compliance decisions made by people
Google Gemini
powers our eKYC and content assistants
SC-regulated
RMO with no automated credit decisioning

Our AI principles

How we keep AI useful, safe and honest.

Human oversight

A qualified person reviews and approves every decision. AI assists but never decides.

Transparency

We tell you where AI is used and what it does, and this page is part of that.

Data protection

Your data is processed securely and only for the checks it is needed for.

No overclaiming

We describe what our AI actually does today and avoid unsupported accuracy claims.

Questions about how we use AI?

We are happy to explain our onboarding, due-diligence and content processes in more detail. Reach out or read the FAQ.